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				<title>PacificArticles.com :: An Ocean of Free Articles to print - Articles - Customer-Service</title>
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					  <title>Quiz- Do You Sell Yourself To The Customer?</title>
					  <link>http://www.pacificarticles.com/articles/5166/1/Quiz--Do-You-Sell-Yourself-To-The-Customer/Quiz--Do-You-Sell-Yourself-To-The-Customer.html</link>
					  <description> Sales is one of the most exciting professions. It is also one of the toughest professions. Selling to customers can be a real task. If by any chance, you get a tough buyer, you will need all the training to sell to him/her.</description>
					  <author>cd_mohatta@pacificaritcles.com (C D Mohatta)</author>
					  <pubDate>Wed, 11 Apr 2007 00:00:00 -0500</pubDate>
					 
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					  <title>Consulting Services: Offer What Your Prospects Need</title>
					  <link>http://www.pacificarticles.com/articles/2637/1/Consulting-Services-Offer-What-Your-Prospects-Need/IT-Consulting-Services-Offer-What-Your-Prospects-Need.html</link>
					  <description> IT consulting services come in all shapes and sizes. Offer IT consulting services that cover both the basic fixes and the long term solutions, and make yourself an invaluable asset to the businesses for which you provide IT consulting services.   </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Computer Service Contracts - Moving From Customer to Client</title>
					  <link>http://www.pacificarticles.com/articles/2636/1/Computer-Service-Contracts---Moving-From-Customer-to-Client/Computer-Service-Contracts---Moving-From-Customer-to-Client.html</link>
					  <description> Computer service contracts are the butter of a computer services business. Your ultimate goal is to get as many people as you can on a computer service contract.   </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Follow Up Tips for Computer Services Part 2</title>
					  <link>http://www.pacificarticles.com/articles/2635/1/Follow-Up-Tips-for-Computer-Services-Part-2/Follow-Up-Tips-for-Computer-Services-Part-2.html</link>
					  <description> Follow up is a critical component of your marketing system.  Here are some more tips for creative follow up.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Follow Up Tips for Computer Services Part 1</title>
					  <link>http://www.pacificarticles.com/articles/2634/1/Follow-Up-Tips-for-Computer-Services-Part-1/Follow-Up-Tips-for-Computer-Services-Part-1.html</link>
					  <description> Follow up is an incredibly important aspect of your marketing and contact management systems. In order to not be perceived as a pest, you need to create interesting and varied forms of follow up.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Business Contact Information - What To Track</title>
					  <link>http://www.pacificarticles.com/articles/2633/1/Business-Contact-Information---What-To-Track/Business-Contact-Information---What-To-Track.html</link>
					  <description> Business contact information is a necessary requirement for pre qualifying potential clients. You will be able to analyze whether the company is the right size for your business and that they use hardware and software systems you feel comfortable with by first gathering some vital business contact information.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>IT Consulting: More Than Technical</title>
					  <link>http://www.pacificarticles.com/articles/2632/1/IT-Consulting-More-Than-Technical/IT-Consulting-More-Than-Technical.html</link>
					  <description> Technical skills are essential for IT consultants. However, there are many other things you need to know when running your own business.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>An Information Technology Consultant Can Make Business Simple for Customers</title>
					  <link>http://www.pacificarticles.com/articles/2631/1/An-Information-Technology-Consultant-Can-Make-Business-Simple-for-Customers/An-Information-Technology-Consultant-Can-Make-Business-Simple-for-Customers.html</link>
					  <description> As an information technology consultant, you can assure that you get more repeat customers by making it easy for them to do business with you. This will also help build a long relationship and give you a positive reputation that will bring more customers to you in the future.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Computer Reseller Business: Effective Recourse Policies</title>
					  <link>http://www.pacificarticles.com/articles/2630/1/Computer-Reseller-Business-Effective-Recourse-Policies/Computer-Reseller-Business-Effective-Recourse-Policies.html</link>
					  <description> Customer recourse policies are vital to every computer reseller business. Responding to customer complaints quickly and efficiently and making yourself accountable will help promote customer satisfaction.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Credit Policy - Rules For Successful Computer Consultants</title>
					  <link>http://www.pacificarticles.com/articles/2629/1/Credit-Policy---Rules-For-Successful-Computer-Consultants/Credit-Policy---Rules-For-Successful-Computer-Consultants.html</link>
					  <description> Credit polices are set for your protection. Make sure you establish the willingness, ability, and history of payment by establishing clear and concise credit policies.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Fixed Price Contracts For First Time Customers</title>
					  <link>http://www.pacificarticles.com/articles/2628/1/Fixed-Price-Contracts-For-First-Time-Customers/Fixed-Price-Contracts-For-First-Time-Customers.html</link>
					  <description> Fixed price contracts are the best and safest method when working with a customer for the first time. You put clients at ease, you reduce your risk, and you establish willingness and ability to pay buy using fixed price contracts.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Mon, 09 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Customer Relationships And Your Financial Health</title>
					  <link>http://www.pacificarticles.com/articles/2627/1/Customer-Relationships-And-Your-Financial-Health/Customer-Relationships-And-Your-Financial-Health.html</link>
					  <description> Customer relationships are what will determine the health and prosperity of your computer consulting business. In order to get paid on a regular basis you need to understand the dynamics of customer relationships.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Sun, 08 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>IT Consulting: Providing Clients with Credit</title>
					  <link>http://www.pacificarticles.com/articles/2626/1/IT-Consulting-Providing-Clients-with-Credit/IT-Consulting-Providing-Clients-with-Credit.html</link>
					  <description> IT consulting clients sometimes will want you to provide them credit. Don't give too much credit too soon or you'll ruin your practice in IT consulting.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Sun, 08 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Computer Consulting: Excellent Customer Service Inspires Growth</title>
					  <link>http://www.pacificarticles.com/articles/2625/1/Computer-Consulting-Excellent-Customer-Service-Inspires-Growth/Computer-Consulting-Excellent-Customer-Service-Inspires-Growth.html</link>
					  <description> Computer consulting clients should have their needs anticipated by your staff. Spend some time evaluating your clients service tickets and consider how you can improve business by doing more computer consulting.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Sun, 08 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>IT Support: Areas of Responsibility With Your Clients</title>
					  <link>http://www.pacificarticles.com/articles/2624/1/IT-Support-Areas-of-Responsibility-With-Your-Clients/IT-Support-Areas-of-Responsibility-With-Your-Clients.html</link>
					  <description> IT support must cover areas including: training, security, disaster recovery, software testing and proactive maintenance. Developing a comprehensive strategic plan for your clients is the key to providing successful IT support.  </description>
					  <author>joshua_feinberg@pacificarticles.com (Joshua Feinberg)</author>
					  <pubDate>Sun, 08 Oct 2006 00:00:00 -0500</pubDate>
					 
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					  <title>The 7 Principles of Business Integrity</title>
					  <link>http://www.pacificarticles.com/articles/2576/1/The-7-Principles-of-Business-Integrity/The-7-Principles-of-Business-Integrity.html</link>
					  <description> If you have integrity, nothing else matters. If you don&#8217;t   have integrity, nothing else matters. -- Alan K. Simpson  </description>
					  <author>robert_mment@pacificarticles.com (Robert Moment)</author>
					  <pubDate>Sat, 30 Sep 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Breaking the Ice and Winning Over the Client!</title>
					  <link>http://www.pacificarticles.com/articles/2575/1/Breaking-the-Ice-and-Winning-Over-the-Client/Breaking-the-Ice-and-Winning-Over-the-Client.html</link>
					  <description> Wherever you turn these days you&#8217;ll find articles covering every business strategy and tactic available to man, from how to make a great presentation to strategies for success all the way to negotiations and prospecting and getting a client to commit. But hardly anyone touches on the subject of breaking the ice with a new client and winning them over.  </description>
					  <author>robert_mment@pacificarticles.com (Robert Moment)</author>
					  <pubDate>Sat, 30 Sep 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Customer Focus Strategy</title>
					  <link>http://www.pacificarticles.com/articles/2402/1/Customer-Focus-Strategy/Customer-Focus-Strategy.html</link>
					  <description> For more than twenty years the mantra in private enterprise and public enterprise has been &#8220;customer focus&#8221;. The phrase appears on mission statements, vision statement and &#8220;our values&#8221; statements adorning private and public enterprise walls alike.&#8220;Customer Focus&#8221; is not for the trivial placement in mission and vision statements. It is a strategy with wide ranging impact requiring true focus on the organisation.  </description>
					  <author>kevin_dwyer@pacificarticles.com (Kevin Dwyer)</author>
					  <pubDate>Fri, 29 Sep 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Customer Service begins with an &#34;A&#34;</title>
					  <link>http://www.pacificarticles.com/articles/2401/1/Customer-Service-begins-with-an-quotAquot/Customer-Service-begins-with-an-quotAquot.html</link>
					  <description> If you are a leader and you want your people to deliver great customer service, then remember that is your attitude to developing an appropriate environment that will drive their attitude. Their attitude will determine what level of service your customers enjoy.  </description>
					  <author>kevin_dwyer@pacificarticles.com (Kevin Dwyer)</author>
					  <pubDate>Fri, 29 Sep 2006 00:00:00 -0500</pubDate>
					 
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					  <title>&#34;Can You Help Me?&#34; The Hidden Customer</title>
					  <link>http://www.pacificarticles.com/articles/1971/1/quotCan-You-Help-Mequot-The-Hidden-Customer/quotCan-You-Help-Mequot-The-Hidden-Customer.html</link>
					  <description> Everybody talks about &#34;targeted&#34; traffic, and knowing who your customer is. However, don't ever lose sight of the fact that your customer might not look like a customer you want to do business with.</description>
					  <author>donovan_baldwin@pacificarticles.com (Donovan Baldwin)</author>
					  <pubDate>Fri, 08 Sep 2006 00:00:00 -0500</pubDate>
					 
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					  <title>The Best Kind of Advertising</title>
					  <link>http://www.pacificarticles.com/articles/1967/1/The-Best-Kind-of-Advertising/The-Best-Kind-of-Advertising.html</link>
					  <description> Flyers, sales ads, classified ads, billboards, radio and television spots. All of these are great advertising methods, but there is one form of advertising that is almost always better.</description>
					  <author>donovan_baldwin@pacificarticles.com (Donovan Baldwin)</author>
					  <pubDate>Fri, 08 Sep 2006 00:00:00 -0500</pubDate>
					 
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					  <title>Everybody Sells the Same Thing I Do - or Do They?</title>
					  <link>http://www.pacificarticles.com/articles/1958/1/Everybody-Sells-the-Same-Thing-I-Do---or-Do-They/Everybody-Sells-the-Same-Thing-I-Do---or-Do-They.html</link>
					  <description> In the day to day business of selling a product or service, it's easy to overlook one of your most valuable sales tools.</description>
					  <author>donovan_baldwin@pacificarticles.com (Donovan Baldwin)</author>
					  <pubDate>Fri, 08 Sep 2006 00:00:00 -0500</pubDate>
					 
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